Arte West

I've been living here for a few months now. The units are practically soundproof as I don't hear any of my neighbors. The apartments themselves are nice and everything about the building feels pretty safe and secure. The office management is always super helpful with anything I need, and have been a great help. Every single restaurant I've been to within the area has been delicious, not to mention that basically every fast food chain is within 5 minutes. The amenities like the gym and pool are incredible. There are smart thermostats as well as auto locking door locks which is very nifty. The first downside is parking. Guests need to park across the street as the guest parking spots in the garage and outside the front office are always full. With the 2 bedroom apartment, you're only given one parking space and need to pay $150 a month for another parking space, which is very odd. The 2nd downside is that the living room and bedrooms of the apartments, or at least mine, don't have ceiling lights. There are ceiling lights around the apartment like the bathroom and the kitchen just not in the aforementioned rooms. What's even odder is that the wiring exists and is setup ready to go for those rooms, it's just that the lights themselves don't exist. The last downside is that it's $75 to be let back into your apartment if you forget your key once the office closes which is pretty steep, and there is no 1st time warning. Update: Management seems to be actively trying to improve the guest parking situation. There is a new app that must be used and people are towed when they improperly parked which is great to see.

My husband and I toured here today and the leasing consultant, Charlie, was absolutely awful. We showed up late to the tour, and despite calling and texting to inform the office of our delay (both went unanswered) Charlie was sure to greet us with a loud, sarcastic, and rude “Oh, you had a tour scheduled at 4:00? And you’re here at 4:31?! GREAT!”, then proceeded to rush us through a tour while yelling at us in a completely insufferable and condescending voice. I was ready to walk out before the tour started, but my husband wanted to see the place (which was too small anyways). Even if I liked the place, Charlie alone would have kept me from giving this place a dime. Charlie, if you’re reading this, either deliver better customer service or just refuse the tour if you’re going to act like a fool. Or perhaps consider a different line of employment altogether.

Amazing office staff. The fire alarm goes off at least weekly and they are almost always false alarms. They are loud to the point of pain and their frequency is such that no one takes them seriously, which is beyond dangerous. I usually wrap a pillow around my head and wait for them to stop. The people in the leasing office are really nice and helpful, however the trash chutes are permanently overflowing, there have been repeated mistakes from the office during move-in where I was given keys to another mailbox for a current resident. Guest parking is a joke, normal parking is stressful. Alright place the units themselves are clean and comfortable, the area isn't great and it might be more expensive than it's worth, but not bad. The apartment itself is pretty good, the neighbors are okay. A few units make a lot of noise (there's a few dogs that have separation anxiety and make sure we can hear it every day, all day).

My BF and I have been living at Arte West, formerly known as the Charlie OC, for 18 months! Our lease is coming to an end soon, but we will definitely miss living here. Everyone on staff is very kind and willing to help whenever you have an issue. The gym has to be our favorite amenity here because it is huge, fully equipped and very clean. The community is super dog friendly, which we love! It is always nice seeing fur friends around. My BF and I have an electric vehicle as well and it’s a great perk that the community has charging stations. Overall, our experience here has been great. We will miss calling this place our home.

New management: “Sunrise management” is AWFUL. Living here was a lot better before new management came in. Do not live here if you want your car broken into and management to do absolutely nothing about it. We pay monthly for gated secure parking and the gate to the parking complex has been broken for 8 months and counting! Someone broke my car window and stole things inside my car because the gates been broken, I called and told management and did everything they asked me to and they have done absolutely NOTHING about it. Save your money, look elsewhere for a place to live.

I've been living here for a few months now. The units are practically soundproof as I don't hear any of my neighbors. The apartments themselves are nice and everything about the building feels pretty safe and secure. The office management is always super helpful with anything I need, and have been a great help. Every single restaurant I've been to within the area has been delicious, not to mention that basically every fast food chain is within 5 minutes. The amenities like the gym and pool are incredible. There are smart thermostats as well as auto locking door locks which is very nifty. The first downside is parking. Guests need to park across the street as the guest parking spots in the garage and outside the front office are always full. With the 2 bedroom apartment, you're only given one parking space and need to pay $150 a month for another parking space, which is very odd. The 2nd downside is that the living room and bedrooms of the apartments, or at least mine, don't have ceiling lights. There are ceiling lights around the apartment like the bathroom and the kitchen just not in the aforementioned rooms. What's even odder is that the wiring exists and is setup ready to go for those rooms, it's just that the lights themselves don't exist. The last downside is that it's $75 to be let back into your apartment if you forget your key once the office closes which is pretty steep, and there is no 1st time warning. Update: Management seems to be actively trying to improve the guest parking situation. There is a new app that must be used and people are towed when they improperly parked which is great to see.

My husband and I toured here today and the leasing consultant, Charlie, was absolutely awful. We showed up late to the tour, and despite calling and texting to inform the office of our delay (both went unanswered) Charlie was sure to greet us with a loud, sarcastic, and rude “Oh, you had a tour scheduled at 4:00? And you’re here at 4:31?! GREAT!”, then proceeded to rush us through a tour while yelling at us in a completely insufferable and condescending voice. I was ready to walk out before the tour started, but my husband wanted to see the place (which was too small anyways). Even if I liked the place, Charlie alone would have kept me from giving this place a dime. Charlie, if you’re reading this, either deliver better customer service or just refuse the tour if you’re going to act like a fool. Or perhaps consider a different line of employment altogether.